Returns & Cancellations

HereReturns and Cancellations

Our Returns and Cancellations Policy

We operate a 30 day returns, cancellations and exchange policy. If you wish to return an item for full refund this must be requested within 7 days of receipt of the goods. Refunds be excluding postage costs. If you wish to return an item for exchange this may incur replacement /restocking charges. Returned goods must be complete and in an unused, new condition. Please ensure if you open the box that you do so without damaging or marking the packaging. Goods should be returned with the original box/packaging, accessories and instructions where applicable. Refunds will not be issued until the goods are returned and inspected.

In the unlikely event you receive a damaged product in your order, please complete our Returns form here

Returning Your Order

If you wish to return an item within our 30 day returns policy, please complete our returns form here before posting the item in secure packaging. Please know that the postage cost of returned goods will not be included in your refund. The customer will be liable for ensuring the product is well packaged and appropriate postage service is used.

Return Address:

14 The Boardwalk

Street

Somerset

BA16 0AJ

Returns Handling Time

Once we have received your returned items or we have had confirmation of your cancellation, we will start the refund/cancellation process as soon as we can. If you haven't been contacted by us or you believe your refund to be late, please contact us and we will be more than happy to assist. Please allow up to 7 working days for refunds to show on bank statements.